Welcome

Thank you for taking the time to stop by. 

I would love to take this opportunity to provide more information about my self. With a career spanning over 10 years I see myself as a results-driven Customer Support expert with a robust background in product support and technical assistance. Throughout which demonstrating a proven track record of enhancing customer experiences and operational efficiency.

At Dropbox, I spearheaded initiatives that streamlined account deletion processes and improved service accessibility, showcasing my ability to analyze complex issues and implement effective solutions.

My experience as a Senior Technical Support Specialist at Recruitics honed my skills in cross-departmental collaboration and knowledge management, where I developed comprehensive documentation to facilitate communication and alignment among teams. I have a passion for driving user satisfaction and retention through strategic problem-solving and innovative process improvements.

With a strong focus on building relationships and leading diverse teams, I thrive in dynamic environments and am dedicated to delivering exceptional results. I am excited for any opportunity to leverage my expertise in to foster collaboration, enhance operational workflows, and contribute to organizational success.

You can review if you have any questions click Contact Me to reach out!